You will have overall management of the Company’s debtor ledger including reporting on overall status and highlighting any escalations. The main duty for this role is to ensure that customer credit accounts are paid within the agreed terms.

The successful candidate will have the ability to demonstrate a high degree of competency in analytical thinking, troubleshooting and problem solving. The role will also involve assisting and providing cover for other duties within the accounts department.

Key responsibilities:
· Chasing debt via telephone and/or written communications
· Negotiating repayment plans where necessary
· Vetting of new account applications
· Running credit checks and setting/reviewing credit limits
· Liaising with solicitors for debt recovery
· Managing the automated cash procedures
· Reconciliation of payments and bank accounts
· Issuing statements, invoices and credit notes
· Dealing with customer queries
· Managing returns and liaising with internal staff & customers regarding returns
· Establishing a good working relationship with internal staff and customers
· Any other tasks within the department

Skills required:
· Previous experience of working in a Credit Controller role is essential
· Proactive, firm but customer focused approach to collection of money
· Knowledge of SAP Business One would be a distinct advantage
· Knowledge of Sage Pay (Opayo) would be desirable
· Good skills using Microsoft Office
· Flexible approach to work to manage, prioritise and work to deadlines
· Ability to problem solve
· Good verbal and written communication skills
· Team player with good interpersonal skills
· Organisational, numeracy and analytical skills are essential